Services
Got a one-off task? One area of work you just never have time for? Or maybe you just generally need an extra pair of hands for a few hours each month? Whatever the task, we are here to take it off your your busy schedule.
Scroll down to find out more about the services we offer - if you have a task but don't see it listed here, please call to discuss further as we may still be able to help.
Business Support and Administration
- General admin tasks - typing, organisation, paperwork
- Inbox management
- Diary scheduling - and appointment setting
- Data entry
- Email response - unsure what to reply or no time to respond? We can do it!
- Invoicing - and chasing payments
Customer Service & Communications
- Customer service - friendly, professional support
- Relationship building - customer check-ins via phone or in person
- Call handling - making and receiving
- Copywriting - newsletters, articles, blogs and general communications
- Handwritten notes/cards/letters when the personal touch is needed
- Query and complaint handling
Marketing, Research & Evaluation
- Marketing advert & literature design & copywriting
- Social Media Management - consistent, engaging content, planning & creation
- Customer Experience Evaluation & Mystery Shopping — honest feedback to help you improve
- Product & Service Testing - a fresh pair of eyes before your customers buy or try
- Research — market research, competitor analysis, and fact-finding